The Role

The Partner Account Manager – Consumer Sales is responsible for recruiting new Retail Service Providers (RSPs) and managing existing partner relationships to drive consumer fibre sales across the Freedom Fibre footprint. The role focuses on maximising network penetration, strengthening partner engagement, and identifying new routes to market that support revenue growth and improved customer take-up. The Partner Account Manager ensures all processes are followed, maintains strong brand representation, and supports compliance, efficiency, and best practice across all partner interactions.

Reporting to
Sales Director B2B

Key Responsibilities

Ø Achieve monthly sales targets for net new consumer fibre customers while supporting retention of the existing customer base.

Ø Recruit new RSPs to expand the partner network and strengthen the sales pipeline.

Ø Manage existing RSP relationships to ensure ongoing sales focus, marketing activity, and alignment with Freedom Fibre growth objectives.

Ø Monitor and record competitive landscape information, including wholesale pricing and incentives, to support internal benchmarking.

Ø Identify and explore new routes to market and channel opportunities to promote Freedom Fibre services.

Ø Manage and report sales forecasts and revenue by RSP, maintaining a clear and accurate sales funnel.

Ø Onboard, train, and coach partners to ensure they can confidently and compliantly sell Freedom Fibre services.

Ø Ensure all partners meet required compliance and service standards.

Ø Maintain accurate partner records within CRM and other internal systems.

Ø Support RSP target delivery and develop marketing plans to drive performance.

Personal Attributes

Ø Strong relationship builder with excellent interpersonal skills.

Ø Target-driven with a proactive and results-focused approach.

Ø Confident communicator capable of influencing partners at all levels.

Ø Organised, detail-oriented, and able to manage multiple priorities.

Ø Positive, resilient, and able to work effectively in a fast-paced commercial environment.

Ø Professional ambassador for the Freedom Fibre brand.

Experience & Skills

Essential

Ø Proven experience in partner management, account management, or sales within telecoms, technology, or a related sector.

Ø Experience working to and achieving sales targets in a competitive environment.

Ø Strong understanding of channel sales and partner recruitment.

Ø Excellent communication, negotiation, and relationship‑building skills.

Ø Ability to manage sales pipelines, forecasting, and CRM systems.

Ø Strong organisational skills with the ability to prioritise effectively.

Desirable

Ø Experience working with RSPs, ISPs, or telecoms reseller channels.

Ø Knowledge of fibre broadband services and wholesale network environments.

Ø Experience developing marketing plans with partners or supporting joint go‑to‑market initiatives.

Qualifications

Ø No formal qualifications required; relevant experience is prioritised.

Ø Sales, business development, or account management training is an advantage.

Freedom Fibre recognise the service provided by recruitment agencies and as such have a Preferred 2nd tier Supplier List, with whom terms of business have been agreed. Only suppliers who have signed up to these terms can place candidates with Freedom Fibre and will receive instruction directly from us to do so. Freedom Fibre is therefore unable to consider speculative CV's or proposals from any other third party and any speculative CV's or proposals being sent into the organisation will be treated as gifts.

As such, Freedom Fibre reserves the right to directly contact any candidates who have been speculatively submitted by a third party and shall therefore not be liable for any fees whatsoever should it choose to engage the candidate’s services. Furthermore, speculative submission of candidate CV's does not establish a right of representation should the same candidate’s details also be submitted by a Freedom Fibre Preferred 2nd tier Supplier or independently by the candidate themselves.

Submission of any unsolicited CV's and proposals to Freedom Fibre will be deemed evidence of full and unlimited acceptance of these terms and agreement that these terms are the totality of any commercial or contractual relationship whatsoever in respect of the candidate(s) whose unsolicited CV's were sent.