The Purpose of the Role
The Head of Residential Business Development is a key strategic role for the development of our residential revenue stream and will be directly accountable for the development of new relationships and the onboarding of ISPs working in partnership with Freedom Fibre. In addition to facilitating sales and relationship management, this role will also be accountable for the growth of the residential revenue stream through new strategic partnerships.

Core Responsibilities
• Managing and building relationships with new wholesale partners and national ISPs including the onboarding of new ISPs, negotiating and managing ISP contracts etc.
• Driving the residential sales pipeline (new and re-contracting) with the UK and international ISPs.
• Identify, research and develops new business opportunities and keeping on top of developments in the industry.
• Sales management, strategic management and business planning, including the development of a strategic business development roadmap / plan.
• Builds relationships with new wholesale partners.
• Managing and negotiating wholesale contracts with future ISPs for wholesale Fibre To The Premise (FTTP) to provide FTTP access to residential customers.
• Service review meetings with key suppliers.
• Attendance and/or input to SLT / board meetings, including preparation of presentations, statistics, key developments, updates on strategy, performance against key business metrics etc.
• Working cross functionally with teams and colleagues to align service proposition with the needs of the business and our customers.
• Liaising with other Freedom Fibre functions / departments to promote and increase residential revenue stream as and when required.
• Driving the overall residential business execution and strategic planning.

Skills & Experience
• Extensive experience in business development within the telecoms sector is essential.
• Proven track record of being able to impact and increase revenue streams.
• Strong communication and presentation skills.
• Experience within the same or a similar role.
• Strong commercial awareness.
• Experience in contract negotiation and reviews.

 
Personal Attributes
• Strong interpersonal skills, analytical skills, negotiation skills, persuasion skills, persistence.
• Practical communication skills to be able to build long-standing and successful relationships with key clients.
• Able to adapt and develop solutions to client's needs with clear and decisive communication.
• The ability to influence and negotiate with others.

Reporting to: Customer Operations Director

Freedom Fibre recognise the service provided by recruitment agencies and as such have a Preferred 2nd tier Supplier List, with whom terms of business have been agreed. Only suppliers who have signed up to these terms can place candidates with Freedom Fibre and will receive instruction directly from us to do so. Freedom Fibre is therefore unable to consider speculative CV's or proposals from any other third party and any speculative CV's or proposals being sent into the organisation will be treated as gifts.

As such, Freedom Fibre reserves the right to directly contact any candidates who have been speculatively submitted by a third party and shall therefore not be liable for any fees whatsoever should it choose to engage the candidate’s services. Furthermore, speculative submission of candidate CV's does not establish a right of representation should the same candidate’s details also be submitted by a Freedom Fibre Preferred 2nd tier Supplier or independently by the candidate themselves.

Submission of any unsolicited CV's and proposals to Freedom Fibre will be deemed evidence of full and unlimited acceptance of these terms and agreement that these terms are the totality of any commercial or contractual relationship whatsoever in respect of the candidate(s) whose unsolicited CV's were sent.