Why LilaConnect?
LilaConnect is a UK-based fibre optic internet service provider with a focus on bringing the best digital connectivity to those living and working in communities across the UK. We believe that a strong internet connection isn't just about speed, it's about connecting people, enhancing lives and empowering communities. We are dedicated to bringing the best digital experiences to homes and businesses across the UK, ensuring that every connection we make is reliable, fast, and tailored to meet the customers’ needs.
Our mission is to deliver exceptional service, competitive pricing, and transparency. We aim to provide our customers with the freedom of choice and the flexibility to switch providers with ease, depending on contract terms, ensuring they are never locked into monopolistic practices. We also take pride in our ‘Excellent’ Trustpilot rating of 4.3 with over 1.1k reviews, which is a testament to our exceptional service and customer support team.
With our friendly team being located on Keele University campus, our employees benefit from modern office spaces, access to the university’s extensive facilities, and a serene campus settings including woodlands, lakes, and walking paths that promote well-being and creativity. With easy access to major cities such as Manchester and Birmingham, and a close-knit community of forward-thinking professionals, working at LilaConnect offers a unique opportunity to be part of a company at the forefront of digital transformation.
LilaConnect is committed to expanding its gigabit projects across the UK, continuously working to bring the best possible digital connectivity to our customers. Apply today and experience the difference that a truly dedicated internet provider can make in your life.
We're rapidly growing with
team members and counting 👩💻
Workplace Culture and Diversity
At LilaConnect, we are committed to being an inclusive, caring and welcoming workplace for all employees. We operate in a relaxed and industrious atmosphere where everyone is encouraged to contribute, feel comfortable to speak out, work cross-functionally and support each other.
Perks and Benefits
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25 Days Paid Holiday
We value that you get more time with your family and friends. We increase your holiday allowance by one day for every year that you’re with us, for the first 5 years.
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Generous Pension
A generous percentage your salary will be paid into a pension by LilaConnect and a smaller percentage will be paid by the employee.
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Health Care
We value your health and wellbeing, so offer you private healthcare and medical insurance, as well as a medical cash back plan to claim back on any essential healthcare.
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Life Assurance
We don't want you or your family worrying about anything if the worst should happen, so we provide you with life insurance that covers up to 4 times your annual salary.
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Living Hours, Living Wage Employer
We pride ourselves on making our employees feel valued. This is why we are proud to be a Living Hours, Living Wage Employer!
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People Friendly Policies
From enhanced maternity and paternity leave to a menopause policy, we want our employee's to feel valued.
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Flexible Working Hours
We understand that many employees will have commitments that may affect their start & finish times, so we offer flexible arrangements wherever possible.
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Learning & Development
We want you to grow and develop with us. We welcome any requests for external training and development and offer internal training for staff.
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Social & Team Events
We celebrate our successes as a team so, throughout the year we hold events in the head office and socially too.
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Health & Wellbeing Benefits
We recognise the importance of physical and mental wellbeing and on top of the benefits we offer, we also have a team of mental health first aiders.
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Free Onsite Parking
Available at our Head Office, based at Keele University in Staffordshire.
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Free Tea and Coffee
Free Tea and Coffee from our kitchen to keep you refreshed throughout your working day.
